Sunday, August 3, 2008

Ticked Off Postmistress, Part 2

As Paul Harvey always said, "And here is the rest of the story."

While I was standing in line at the post office mentioned in the previous post, I observed an approximately seventy-year-old woman trying to send two packages. The soon-to-glare-at-me clerk was going through an interrogation process with this pleasant looking, but increasingly confused woman.

She told him that the seven to ten day shipping was fine, but he kept pressing her to use the quicker two-three day service. She specifically said, "No, the seven to ten day is fine." He gave a shake to his head as if to insinuate that she was senile and said, "But it will get there faster this way, and it's only a few cents more."

She again said that the longer time was no problem. He again insisted that it was only a few cents more to ship it the faster way. The few cents more was approximately sixty cents or so for each package. She had asked several times how much this was going to cost so price was a concern for her.

Finally, in frustration, she said, "I don't care. Do what you want."

He smiled what could only be called a Cheshire grin, put the postage on the box, and charged her the higher amount.

This is what lead me to question the possibility that the postal service is trying to up sell.

Am I going to take on the U.S. Postal Service over this issue?

You're kidding, right?

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